EXPERIENCE

Application Support Representative - February 2019 to Current

L1 & L2 Technical Support

Integration testing

Organized & Conducted training activities for application usage

Facilitated communication with key stakeholders

Analyzed stakeholder expectations to formulate requirements

Performed activities to ensure completion of project milestones

Web Developer - September 2021 to October 2021

Developed Website

Utilized responsive design principles to ensure display is consistent with various screen sizes

Facilitated transition from design & development to Go Live

Junior Web Developer - 2018 to 2019

Developed an online application form for interested clients

Assisted in migration of previous website to current one

Assisted in redesign of website

Utilized responsive design to ensure display is consistent with various screen sizes

Intern - 2017

Prepared a daily report for changes in inventory

Troubleshooted mobile devices of customers

Sold cellphone devices and related accessories to customers

Assisted customers with inquiries of offered services

Intern - 2016

Assisted customers with inquiries of registration process

Prepared voter's cards for final processing

Intern - 2015

Greeted tourists in a courteous and timely manner and tour locations

Informed tourists of places of special interest in Grand Bahama

Designed social media posts that increased vistor engagement

Generated reports based on evaluation of tours offered throughout the island

Intern - 2013

Responsible for distribution of fuel to work vehicles

Prepared daily records for changes in inventory

Recorded the daily changes in fuel from station

Created a database to store fuel records and then exported it into a spreadsheet for analysis